Privacy Policy

Aspire Therapy Services Ltd. Privacy Policy

Our contact details

Name: Dr Krissie Ivings

Address: 36A Market Street, New Mills SK224AA

Phone Number:

Email: info@aspiretherapyservices.co.uk

 

The type of personal information we collect

We currently collect and process the following information:

  • Name
  • Email Address
  • Phone number
  • Work place
  • Address
  • Payment details

 

How we get the personal information and why we have it

All of the personal information we process is provided to us directly by you on the contact form or during the checkout process.


We use the contact information that you have given us in order to be able to respond to your query and contact you in the manner you have chosen. We may share this information within the organisation so we can best answer your query.


We collect payment details to take payment via the website.


Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is:

  • Your Consent. You are able to remove your consent at any time. You can do this by contacting info@aspiretherapyservices.co.uk
  • Contract: the processing is necessary in order to fulfil your order
  • Legal obligation: the processing is necessary for us to comply with the law
  • Vital interests: the processing is necessary to protect someone’s life
  • Public task: the processing is necessary for us to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
  • Legitimate interests: the processing is necessary for your legitimate interests

 

How we store your personal information

Contact Form responses are stored within the website and within the emails of Aspire Therapy Services Ltd. staff


Order details are stored within the website and within the emails of Aspire Therapy Services staff. Address details will be processed by our shipping partner.


Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.


You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@aspiretherapyservices.co.uk if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@aspiretherapyservices.co.uk


You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk


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